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  • Industry Recognition

    Explore our award-winning work across the digital government and civic technology space.

    Just Launched

    Our newest digital experiences, implemented with our CitizenForward®.

  • Solutions & Services

    See all the ways we can help governments innovate and impact their communities online.

    About I.F.

    Learn why local and state governments choose us to improve their digital presence.

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Two I.F. Websites Win Gold at 2025 dotCOMM Awards

Our reimagined digital experiences for the Lexington-Fayette Urban County Government and Minnesota Department of Public Safety have been recognized for their excellence in digital creativity and web design. These awards celebrate our commitment to building accessible, community-focused, and future-ready websites that empower communities and set a new standard for digital government.
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I.F. Secures SOC 2 Type 2 Compliance

A milestone rarely reached by smaller digital agencies, our SOC 2 Type 2 independent audit validates our commitment to the highest standards of security, availability, and data protection. For our government clients, this means their digital services are built and maintained on a secure, reliable, and truly exceptional foundation.

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Glynn County's New Website Enhances Public Access, Engagement

I.F. is proud to share the newly redesigned website for Glynn County, Georgia. The updated site reflects the County’s commitment to transparency, efficiency, and community engagement, with a modern design that makes it easier than ever for residents to connect with local government.

View Before and After
  • 15+
    years serving the public sector

    Our offerings have evolved specifically for government websites and the array of challenges they face in keeping their websites afloat.

  • 22 million
    people powered by our technology

    I.F. Drupal websites are fully hosted and maintained for our clients, giving their teams the time and resources to focus on innovation and engagement.

  • 99.95%
    uptime guarantee

    Fulcrum Cloud Hosting with WAF/DDoS/CDN protection offers industry-leading security and reliability, plus 24/7/365 proactive site monitoring.

NEW & AWARD-WINNING DIGITAL FRONT DOORS

See the results of a human approach to a massively technical endeavor.

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Solano County Seal
Glynn County Seal
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  • Navigating the complexities of a new website extends beyond technical or design hurdles—it’s about aligning stakeholders effectively.

    CitizenForward® is I.F.’s Drupal platform and implementation process for website redesigns.

  • By nature of the essential services they provide and the open access they epitomize, public-sector sites face an array of challenges in keeping their sites afloat: limited time, staff, budget, implementing new initiatives, emergency responses, and the complexity of upgrading (and maintaining) cybersecurity.

    We've got you covered. Our Evolution & Support plans and fully-managed Fulcrum Cloud Hosting for enterprise Drupal websites are industry-leading.
  • Public organizations generally rely on Google Analytics to provide relevant statistics about users. While knowing pageviews and bounce rates can provide helpful insight, it doesn’t get to the heart of what’s working on your website, what’s not, and where to effectively intervene.

    Do you know what your community thinks of your website? What are they are able to do with ease? Where do they get frustrated?

    We offer a range of tools and services to support government websites on any tech stack. Our Voice of Citizen®/Patron® analytics, content support, and accessibility tools and services can make measurable impact on User Success.

  • User success measures whether users can accomplish what they intend to do when they visit a public website. Only Voice of Citizen® can get this data, and benchmark it across an extensive database of similar online users for best practice recommendations.

Our solutions are tailored to address the unique challenges faced by local and state government entities in an ever-changing digital landscape.

Our services invite client teams to envision a comprehensive strategy for their website while supporting the everyday, emergencies, and changing stakeholder needs.

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